Questions & Answers

General questions

Our holiday flats are located in the heart of Bad Neuenahr, a charming town in the Ahr valley, known for its healing thermal springs and picturesque landscapes.

 

You can book your holiday flat directly via our website or contact us by phone or e-mail.

 

Check-in is possible from 12:00-17:00, check-out should take place by 11:00. Should you wish to arrive earlier or depart later, please contact us in advance.

 

Equipment and amenities

Our flats are modern and comfortably equipped, including:

  • Spacious living areas with comfortable sofas
  • Fully equipped kitchens with all necessary appliances and utensils
  • Comfortable bedrooms with high-quality mattresses
  • Elegant bathrooms with all amenities
  • Free WLAN
  • Flat screen television

Yes, we offer closed car parks for our guests directly at the Ahrpartments. Parking fee 10€ / day.

Yes, our holiday flats are ideal for families. We also offer cots and highchairs on request.

Children up to and including 13 years stay overnight with us free of charge.

For children from 14 years we ask you, before booking contact us by telephoneso that we can find the best solution for you together.

Yes, after consultation. Dogs 10,00 € / day

 

Surroundings and activities

Bad Neuenahr and the Ahr Valley offer numerous leisure activities, including:

  • Thermal baths and wellness
  • Wine tastings and visits to wineries
  • Hiking and cycling along picturesque paths
  • Culinary experiences in local restaurants and cafés

Yes, you will find supermarkets, bakeries and other shopping facilities for your daily needs in the vicinity of Ahrpartments.

 

No, but directly at the tourist information, about 100 metres from the Ahrpartments.

Booking and cancellation

Please contact us directly by email or phone to change or cancel your booking. You can find our cancellation policy on our website.

 

Cash payment or bank transfer before arrival. Volksbank and Kreissparkasse in the immediate neighbourhood

Booking and cancellation

Additional cleaning services can be arranged on request and at an extra charge.

Our friendly team is always available to answer your questions and help you with any problems. You can reach us by phone or e-mail.

We hope that this FAQ answers your questions and look forward to welcoming you to the Ahrpartments in Bad Neuenahr soon!